Author Archives: hazelscott

2017. Didn’t we do well!

As we head towards the end of 2017 we thought we’d share a quick recap of some of our achievements on the SIS programme this year. It’s been a  year of much behind-the-scenes work to get elements of the system … Continue reading

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A Day In the Life of a ‘Dev’

Ever wondered what goes on behind the scenes in the SIS Programme Office? Amongst our team we have Project Managers, Testers, Trainers, Developers, Business Analysts and more. Today we’re looking at a day in the life of a Developer or … Continue reading

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UCAS Embargo Success

In the months leading up to the 2017 A-level Results Day, we were approached by UCAS and asked to raise awareness around their zero tolerance approach to embargo breaches. The embargo was being imposed to ensure no applicants received their … Continue reading

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A great way to end the week!

If Carlsberg made end of the week reports…No live incidents, no live service requests and no live fixes! We’re going home very happy this weekend.  

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SID Student Case Management goes live

Back in June, we told you about our SID Student Enquiry software going live. Now we’re back to tell you about a new component – Case Management  – which we’ve made live in time for our new students arriving, and which … Continue reading

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Clearing success for SITS system

The University Admissions service (UCAS) runs Clearing to offer prospective students the chance to apply for university courses that still have places available. It’s for those who’ve not received any offers, have rejected all their offers, or have missed the … Continue reading

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Clearing: we train over 200 staff on the new SITS sytem

Clearing is important to the university and we’re proud that we’ve always had really good feedback about how we treat enquirers and applicants in Clearing. Of course it’s a competitive day across the country for most universities, as we all … Continue reading

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SID update: Latest version of our student enquiry software goes live

Great news! We hit another project milestone this week with the roll out of the latest version of SID on 26th June.   Five days in and you can see from this screenshot that 410 student enquiries have been resolved so … Continue reading

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Roadshow update on SID and SITS

Given that last week we were doing User Acceptance Testing on SID, and this week we’re training end users, we decided to invite our colleagues from the Student Services Directorate to another of our roadshows. It was a chance for us to … Continue reading

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Testing, Testing… and CAS goes live

If we’ve seemed a little quiet recently, it’s because we’ve been very busy behind the scenes developing, preparing and testing software critical to support priority business functions planned for this summer. On the SIS programme, we ensure that any software … Continue reading

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