Tag Archives: SID

All four faculty hubs now using SID for student enquiries

Back in March we told you how we’d started rolling out SID into the faculty student hubs and were half way through the project, having gone live in the Faculty of Health Sciences (FoHS) and the Faculty of Business, Law … Continue reading

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SID roll out to Faculty Student Hubs

  We’re now half way through SID going live in each of the faculty hubs. Health Sciences launched it two weeks ago, and last week Business, Law & Politics went live. This week it’s the turn of Science & Engineering … Continue reading

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A beginner’s guide to User Stories

We recently told you about our ‘sprints’ and how these two-week-long work schedules help us prioritise our work in developing the software to do what our users need it to do. The sprints, as we said, are made up of … Continue reading

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SID Student Case Management goes live

Back in June, we told you about our SID Student Enquiry software going live. Now we’re back to tell you about a new component – Case Management  – which we’ve made live in time for our new students arriving, and which … Continue reading

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SID update: Latest version of our student enquiry software goes live

Great news! We hit another project milestone this week with the roll out of the latest version of SID on 26th June.   Five days in and you can see from this screenshot that 410 student enquiries have been resolved so … Continue reading

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Roadshow update on SID and SITS

Given that last week we were doing User Acceptance Testing on SID, and this week we’re training end users, we decided to invite our colleagues from the Student Services Directorate to another of our roadshows. It was a chance for us to … Continue reading

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The Student Information Desk (SID)

We thought we’d give you an update about where we are with SID. Some of you may know that we went live with a small element of it in May last year, and might even have tried your hand using … Continue reading

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No January blues for us

January turned out to be a month of good news stories for our Admissions system. Here are a few highlights about what went on with the undergraduate UCAS admissions activity from our Student Information Desk (SID) – including the Applicant … Continue reading

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